Frequently asked questions.
Helping you feel confident with answers to common questions.
General questions.
What is Cassie & Friends?
Cassie & Friends is a play-based life skills program for young children aged 3–8. Using puppetry, storytelling, music, and drama, we help children build emotional literacy, confidence, resilience, persistence, and friendship skills — all through joyful, developmentally aligned learning.
Who is Cassie?
Cassie is our lead puppet character — a confident cow who helps children explore big feelings and brave choices in a fun, emotionally safe way. She appears in our live sessions, storybooks, and plush toy sets to create consistency and connection for kids.
What age group is this for?
Our program, products, and resources are designed for children aged 3 to 8 years, and are perfect for use at home, in early childhood education settings, or during transition-to-school periods.
How does the program align with the EYLF and QKLG?
Every session, story, and resource is designed to support key outcomes from the Early Years Learning Framework (EYLF) and the Queensland Kindergarten Learning Guideline (QKLG) — especially around wellbeing, identity, and communication. Educators can confidently use our resources without needing to adapt or translate outcomes.
Can I use this at home, or is it just for educators?
Absolutely! While educators love using our resources in kindy and school settings, everything is also designed for parents, carers, and even grandparents to use at home. Our storybooks and plush toys are especially helpful for bedtime routines, emotional conversations, and comforting transitions.
Play-based tools.
What’s included in the book + plush toy pack?
The Cassie & Friends Book + Plush Pack includes:
✔️ A copy of Cassie the Confident Cow
✔️ A soft, comforting Cassie plush toy.
Are the products made in Australia?
Yes! Our books are printed locally in Australia, and everything is designed with Australian early childhood frameworks and families in mind.
Do I need special training to use this program or the book?
Not at all. Our resources are created to be easy to use, even if you’ve never taught social-emotional skills before. The plush toys, stories, and songs do the heavy lifting — all you need is a little time, presence, and a willingness to play.
Do you offer professional development or educator workshops?
We’re currently developing professional development sessions and workshops for early childhood educators. If you’d like to register your interest or be notified when they’re available, please contact us or follow us on Instagram or Facebook.
Do your prices include GST?
Prices shown are in AUD and include GST. If anything changes regarding GST collection, we’ll be sure to update it on the product pages.
Where do you deliver?
We currently ship physical products Australia-wide, with plans to expand internationally in future. If you're outside Australia and interested in ordering, please get in touch directly.
How long does shipping take?
We aim to process orders within 3–5 business days, and delivery times will vary depending on your location. You’ll receive a confirmation once your order has been dispatched.
Kind words.
Real stories, real impact.
We've used Miss Jacqui's resilience program at Sandgate Kids C&K Kindergarten for several years and have been extremely impressed.
The characters and simple, meaningful messages truly resonate with children and are supported by engaging, age-appropriate activities.
We often hear children using the program's language in everyday interactions and highly recommend Cassie and Friends as a fun and effective way to support young children.
Cassie and Friends teach important life skills to young children in a fun and engaging way through stories, songs and activities. Children build confidence, learn about friendships, explore feelings and develop regulation skills.
Delivered warmly and inclusively, the program aligns with the EYLF and QKLG and has a positive impact across the kindergarten community. Highly recommended for educators supporting children's wellbeing and development.
Through the program my son Lincoln has been so much more open to trying new things.
Recently he has been learning to ride his bike with no training wheels. He is trying really hard and is almost there.
I often hear him say, ‘I can’t do it YET’, but I will soon.
We love Miss Jacqui's program!!! Cassie the Cow is part of our family.
I really love when Brinley uses the word 'YET'. Even to her older sister, you can't tie your shoelaces 'yet'❤️
It's so special to see her understand that learning takes time and gently encourage others to keep trying.
Get in touch.
Want to bring Cassie and Friends to your classroom or community?
Reach out—we’d love to connect.